Privacy Policy
Palotai Design Co., Ltd. ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, as well as your rights under applicable data protection laws.
Collection of Personal Information
We collect personal information directly from you through various channels, including but not limited to:
Email communications
Contact forms
Website registrations
Types of Personal Information Collected
Contact information such as address, phone number, email address
Account information such as user account details and usage history
Transaction and financial information such as purchase history, credit card details, and bank account information
Technical data such as IP address, cookie IDs, and website activity logs
Other personal information including images, videos, or any data considered personal under applicable laws
Minors
If you are under 20 years old or otherwise legally restricted, we may collect, use, or disclose your personal information only with parental or guardian consent as permitted by law. If we discover that personal information has been collected from a minor without proper consent, we will promptly delete such information from our servers.
How We Store Personal Information
We store your personal information in both physical and electronic formats using reputable service providers, including servers located in Thailand and abroad.
Processing of Personal Information
We may collect, use, or disclose your personal information for purposes including but not limited to:
Creating and managing user accounts
Delivering products or services
Improving products, services, or user experience
Internal administrative purposes
Marketing and promotional activities
Customer support and after-sales services
Collecting feedback
Complying with terms and conditions
Disclosure of Personal Information
Your personal information may be disclosed to others with your consent or as permitted or required by law, including internal management or third parties necessary to fulfill the purposes described above.
Data Retention Period
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once no longer needed, we will delete or anonymize your personal information.
Your Data Protection Rights
Under applicable data protection laws, you have the rights to:
Withdraw consent at any time
Access your personal data and obtain copies
Request data portability
Object to the processing of your data
Request correction or deletion of your data
Restrict the processing of your data
Lodge complaints with relevant supervisory authorities
To exercise any of these rights, please contact our Data Protection Officer using the contact details below.
We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, personalize content and ads, and analyze our traffic. You can set your browser to refuse cookies if you prefer.
Security of Personal Information
We implement appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Breach Notification
In the event of a data breach affecting your personal information, we will notify the relevant authorities within 72 hours and inform you promptly if there is a high risk to your rights or freedoms along with remedial measures.
Updates to this Privacy Policy
We may update this privacy policy from time to time. The latest version is always available on our website.
Privacy Policy of Other Websites
This privacy policy applies only to our services and website. If you access other websites through links on our site, their privacy policies apply, and we are not responsible for those sites.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Data Controller
Palotai Design Co., Ltd.
Bangkok, Thailand 10110
Email: info@palotaidesign.com
Website: www.palotaidesign.com
Phone: 022780797
Data Protection Officer
Sangthong Pun.
Email: sangthong@palotaidesign.com
Phone: 022780797
We collect personal information directly from you through various channels, including but not limited to:
Email communications
Contact forms
Website registrations
Types of Personal Information Collected
Contact information such as address, phone number, email address
Account information such as user account details and usage history
Transaction and financial information such as purchase history, credit card details, and bank account information
Technical data such as IP address, cookie IDs, and website activity logs
Other personal information including images, videos, or any data considered personal under applicable laws
Minors
If you are under 20 years old or otherwise legally restricted, we may collect, use, or disclose your personal information only with parental or guardian consent as permitted by law. If we discover that personal information has been collected from a minor without proper consent, we will promptly delete such information from our servers.
How We Store Personal Information
We store your personal information in both physical and electronic formats using reputable service providers, including servers located in Thailand and abroad.
Processing of Personal Information
We may collect, use, or disclose your personal information for purposes including but not limited to:
Creating and managing user accounts
Delivering products or services
Improving products, services, or user experience
Internal administrative purposes
Marketing and promotional activities
Customer support and after-sales services
Collecting feedback
Complying with terms and conditions
Disclosure of Personal Information
Your personal information may be disclosed to others with your consent or as permitted or required by law, including internal management or third parties necessary to fulfill the purposes described above.
Data Retention Period
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once no longer needed, we will delete or anonymize your personal information.
Your Data Protection Rights
Under applicable data protection laws, you have the rights to:
Withdraw consent at any time
Access your personal data and obtain copies
Request data portability
Object to the processing of your data
Request correction or deletion of your data
Restrict the processing of your data
Lodge complaints with relevant supervisory authorities